Deploy New Microsoft Teams on macOS using Intune

The previous blog post discussed deploying the new Microsoft Teams app on Windows 11/10 devices via Intune. This post will focus on deploying the new Microsoft Teams app on macOS devices.

Microsoft has completely redesigned the New MS Teams app. It was made generally available to users starting on October 5, 2023. It’s twice as fast and uses 50% less computing resources than the previous Teams version.

You can read more about the New Microsoft Teams app here: Switch to the new Microsoft Teams.

Prerequisites

  • macOS Monterey (12) or higher.
  • To enable the “Try the new Teams” toggle switch in the old version of the Teams app, ensure that the version is 1.6.00.12303 or higher.

Download “New Teams App” for macOS

To deploy the new Teams app on macOS, begin by downloading the .PKG installer. Click on the following link to download the “MicrosoftTeams.pkg” file: download MicrosoftTeams.pkg macOS installer.

Create an App Deployment for Teams App on Intune

  • Sign in to Microsoft Intune admin center
  • Click on Apps > macOS > macOS apps
  • Click on + Add to start the creation of the deployment
  • App type: Line-of-business app
  • Click on the Select button to proceed.
Deploy New Microsoft Teams on macOS using Intune
Deploy New Microsoft Teams on macOS using Intune
  • Browse to the downloaded MicrosoftTeams.pkg file and click on OK.
Deploy New Microsoft Teams on macOS using Intune
Deploy New Microsoft Teams on macOS using Intune

App Information

Provide below information on App information tab:

  • Name: Provide a unique name of the application.
  • Description: Describe the application.
  • Publisher: Provide the publisher’s name.
  • Minimum Operating System: Provide the minimum operating system as a condition for this app deployment.
  • Ignore app version: Yes.
  • Install as managed: The best would be to select Yes if the app can be managed. But in this case, this app cannot be selected as Managed; therefore, select No.
  • App bundle ID and App version: This Information is prepopulated. No change is required for these fields.

The remaining information is optional to fill out. Nevertheless, if you have all the details about this application, it can be valuable for other team members to gain a better understanding of the application and could prove useful in troubleshooting any issues that may arise.

Click on the Next button to proceed.

Deploy New Microsoft Teams on macOS using Intune
Deploy New Microsoft Teams on macOS using Intune

Assignments

Click on Add group to add an Entra security group containing macOS devices. Click on Next to proceed to the next step.

Deploy New Microsoft Teams on macOS using Intune
Deploy New Microsoft Teams on macOS using Intune

Review + create

Review the deployment summary and click on Create to start the deployment process.

Deploy New Microsoft Teams on macOS using Intune
Deploy New Microsoft Teams on macOS using Intune

Sync Intune Policies

The device check-in process might not begin immediately. If you’re testing this policy on a test device, you can manually kickstart Intune sync either from the device itself or remotely through the Intune admin center.

Alternatively, you can use PowerShell to force the Intune sync on Windows devices. Another way to trigger the Intune device check-in process is by restarting the device.

Monitor Teams App Deployment Progress

You can monitor the application deployment from the Intune admin center by navigating to Apps > macOS > selecting the specific application. The Overview page will display the installation status, similar to what is shown in the screenshot below.

If you face any issues or experience deployment failures, you can click on “Device install status” or “User install status” to access more detailed information about the error description and error code, helping you troubleshoot and resolve the problem.

End-user Experience

To check if the deployment is completed successfully, follow the below steps:

  • Go to Finder > Go > Applications.
  • Look for the Teams Application Icon as confirmation of the deployment.
End-user Experience
End-user Experience

macOS Intune deployment troubleshooting

If you face any problems when deploying the application, you can check the ‘IntuneMDMDaemon*.log‘ and ‘IntuneMDMAgent*.log‘ files for more information. For guidance on locating these files on a macOS device, you can refer to my previous blog post titled How To Collect Intune Logs From a macOS Device.

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