The Company Portal app for Microsoft Intune enables organizations to efficiently manage and secure Windows devices managed via Intune. It allows IT administrators to enroll, monitor, and enforce security policies on Windows devices, ensuring compliance with company standards.
Through the Company Portal app, employees can access a selected catalog of company-approved applications, receive software updates, and request support for their devices, streamlining the management and user experience while maintaining robust security and compliance measures.
There are multiple ways to Join organization devices to Azure AD and enroll into Intune. You can also deploy applications directly to Intune managed devices from Intune admin center.
Deploying a company portal app is totally optional, despite being an optional application to Install, It does provides a lot of benefits to the end user. I have highlighted some of the major benefits of Installing Company portal app on Windows devices:
- Install, Uninstall and Upgrade of applications
- Enroll your device with Intune
- Check and confirm your device compliance status
- Change your organization Password
- Initiate a manual Sync of your device with Intune
In this blog post, I will show you how to Install Company portal app on Windows 10 and Windows 11 devices which are enrolled and managed using Intune. At the end of the blog post, I will show you the Issues you may experience while deploying this app and how to fix it.
There is no requirement of downloading offline Company Portal application Installer as this application is available on Intune admin center as UWP when you choose Microsoft store app (new) for app deployment.
UWP stands for Universal windows platform, these types of apps are designed to run on multiple platforms without any issues. This includes PC, tablets, smartphones etc. Along with that app will be automatically updated via Microsoft store even if you have disabled Microsoft public store apps.
I another blog post, I have discussed about how to deploy apps using Microsoft store app (new) method. This is the method we are going to use today to deploy Company portal app on Windows devices.
If you get an Issues during the deployment of Company Portal app then you can check out my other blog post which provides the steps to fix Issues related to the apps which are deployed via Intune using Microsoft store app (new) method: Microsoft Store app Intune error code Unknown (0x00000000).
If you still face Issues even after following this blog post then I have written a more detailed guide which provides different troubleshooting steps to fix Microsoft store error code 0x00000000. How to fix Microsoft store Error code 0x00000000.
Steps to deploy Company Portal app using Intune
Please find below steps to deploy Company Portal app on Windows 10 and Windows 11 devices using Intune.
- Login on Microsoft Intune admin center
- Click on Apps and then click on All Apps
- Click on + Add and Select Microsoft store app (new) from the App type.
- Click on Search the Microsoft Store app (new) to search for any store application.
- Company Portal app found, click on it and proceed to create an app deployment.
App Information
Most of the information will be pre-populated for you. You can change some of the information if you want. Select the Install behavior as System for deploying this app for all users on the device and Select Users to deploy this app for logged-on users only.
Required Fields:
- Name – Provide a unique name of the application. This name will show up on the Company portal app. For example: Company Portal
- Description – You can use this field to provide your users with Information / Instructions which could help end users while Installing and managing this application from Company portal app.
- Publisher – This is to Identify the publisher of the application. Publisher also shows up on Company Portal for the app. For example: Microsoft Corporation.
Optional fields:
- Package Identifier – A unique app Identifier which will be pre-populated for you and cannot be changed.
- Install type – Install type will be pre-selected for you as well. For company portal app it will be UWP.
- Install behavior – Select as System to deploy this app for all users who will login on the target device.
- Category – You can choose a category to organize the app on Company portal and group it under a specific category.
- Show this as a featured app in the Company Portal – If you want to make this as a featured app on Company portal app then select Yes.
- Information URL – This provides information about the application. You can provide a link which user’s can click on to get more information about this application
- Privacy URL – Provide a link here which users can click on and find information about Privacy settings and Policies.
- Developer – Provide a name of the company or a person who has developed this app
- Owner – Provide a name of the person who manages this app in your organization. This could be IT team name or an Individual who manages licensing etc
- Notes – Provides additional information about this app which could be helpful for the users
- Logo – Upload a logo that’s associated with the app. This logo will appear next to the app on Company Portal.
Assignments
Create an Azure AD Security group which contains users or devices on which we need to deploy this app. If you prefer a more controlled deployment to specific users only, then make sure to target only specific users via Azure AD group. Once your testing is successful and you want to deploy this on all Organization devices, you can click on + Add all users.
There are three assignments options available for deployment of Company portal app via Microsoft store. Please find below.
- Required – If you add any user or device into required assignment group then app installation on the devices will be mandatory and it will also be deployed as soon as the next Intune device check-in process completes.
- Available for enrolled devices – If you add any user or device into “Available for enrolled devices” assignment group then the application will be available for Installation from company portal app / website. It will not be Installed unless user will login on company portal app / website and click on Install button. [This option is not relevant here as we are deploying Company Portal app itself].
- Uninstall – Adding users or devices into this assignment group will Uninstall the application from the target devices.
Review + Create
On Review + Create tab, review the app configuration and click on Create. This will create the app deployment and start the deployment process.
Intune Policy Refresh Cycle
The Device will Sync / Check in to start deployment of this app. It may take some time for the process to start. Therefore, if you are testing it on a test device, you can force initiate Intune refresh cycle on the device which will speed up the download and installation process. You can also use Powershell to force initiate Intune refresh cycle.
Also, you can restart the device first which also starts the device check-in process. Manual sync is not mandatory on user’s devices as the device check-in process happens automatically. But if you are testing the deployment on a test device then this can speed up your testing and can save some time.
End User Experience
Let’s check the End user experience and see if the application is installed successfully. I have waited for around 10-15 minutes for the application to download and Install. There will be a toast notification in system tray via Microsoft Intune Management Extension which shows that Company Portal App has been installed successfully.
Search for Company Portal app from Start Menu and click on it to launch the app.
Frequently asked Questions (FAQs)
1. What’s the location of Microsoft store apps Installation folder ?
Microsoft store apps are downloaded and Installed at C:\Program Files\WindowsApps location. Its a hidden folder. By default you will not have permission to open this folder even if you are a local administrator. If you want to view the contents of this folder then you would need to take ownership of this folder.
2. Getting Unknown (0x00000000) error code while deployment of Company portal app
If the deployment is failed, you can check its status and error code from Intune admin center. You may get Unknown (0x00000000) error code as shown in below screenshot.
Along with the error code on Intune admin center, Users may get a toast notification that “Company Portal Installation failed“.
You can fix this Issue by following the steps in this blog post: How to fix Microsoft store Error code 0x00000000. In my case, this issue was resolved by point number 5 which suggests that the issue could be because of Microsoft store Install service is disabled.
3. Where to find the Installation logs for Company portal app
If there are still any issues deploying Company portal app on windows devices, then you can refer IntuneManagementExtension.log which contains Microsoft store apps deployment logs.
You can locate this file at C:\ProgramData\Microsoft\IntuneManagementExtension\Logs path. Open the most recent version of the file by sorting it using Date Modified column.
4. I am getting error code 0x87D1041C
If you are getting error code 0x87D1041C after deploying company portal app on windows devices then this could be because the application is already Installed on the target device. This is a known Issue and clearly documented on Microsoft’s website:
Assigning a UWP app using the “Microsoft Store app (new)” type with the installation behavior set as “System” to a device which already has that app installed will result in this error: “The application was not detected after installation completed successfully (0x87D1041C)”. Uninstalling all previous installations of the app from the device, and then reinstalling the app to the device will resolve this.
0x87D1041C (Source:Microsoft)
Conclusion
In this blog post, we have seen the best way to Install Company portal app on windows 10 and windows 11 devices. We also looked at general issues you may experience with the error code and how to fix it using my other blog post How to fix Microsoft store Error code 0x00000000. For troubleshooting any Intune app deployment Issues, you can always refer to IntuneManagementExtension.log file. Best tool to open this log file is by using CMTrace tool.