How to deploy Zoom using Intune

Zoom is a widely used application for video conferencing, online meetings, webinars, and virtual collaborations. Zoom client allows users to connect with others through video and audio calls, chat, screen sharing, and other collaborative features.

This blog post will show how to deploy the Zoom app on user’s devices using the Intune admin center. First, we will download a 64-bit Zoom App MSI Installer and then use the Intune Line-of-Business app option to deploy it.

Step 1 – Download Zoom App

Download the Zoom app MSI file from the Zoom Download Center. Once on the Zoom Download Center, look for the Download for IT Admin drop-down menu at the top right-hand side and click the Download MSI button. [Please refer to the screenshot below to locate the Download MSI option].

It will download a 64-bit Zoom App version which is a recommended option. However, you can also download a 32-bit MSI or ARM Client for ARM based processor devices.

https://zoom.us/download
Download Zoom Desktop Client MSI File
Download Zoom Desktop client from https://zoom.us/download

STEP 2 – Create an App deployment

Now that you have downloaded the Zoom app MSI Installer file, you can follow the below steps to deploy the Zoom App using the Intune admin center.

  • Sign in to the Intune admin center
  • Click on Apps
  • Click on All apps
  • Click on + Add
  • Select app type as Line-of-business app
Line of Business app deployment of Zoom app using Intune
Line of Business app deployment of Zoom app using Intune
  • Click on the app package file and browse for the Zoom MSI file. Click on the OK button to proceed.
Zoom Installer MSI Add App Intune
Browse to Zoom MSI Installer

App Information

  • Name: Enter the name of the application.
  • Description: Enter the description of the application.
  • Publisher: Enter the name of the app publisher.
  • App install context: Select App install context as Device.
  • Ignore App version: Yes [If you’re using ZoomAutoUpdate=true switch, set it to Yes; otherwise, keep it at No].
  • Command-line arguments: Provide command-line arguments/switches to be executed with selected MSI.

ZConfig=”nogoogle=1″ ZConfig=”nofacebook=1″ AudioAutoAdjust=”1″ ZoomAutoUpdate=True

Command-line arguments configure certain features or settings for the Zoom App. I have provided information about some of the switches being used. For more details and a complete list of command-line switches, refer to this link: Zoom Mass deployment.

  • ZConfig=”nogoogle=1″ – It will disable the Google login method for the Zoom app.
  • ZConfig=”nofacebook=1″ – It will disable the Facebook login method for the Zoom app.
  • AudioAutoAdjust=”1″ – This will Auto-adjust audio to the auto” setting. (Automatically adjusts noise suppression).
  • ZoomAutoUpdate=True – This will ensure the Zoom app is updated automatically.
App Information page for Zoom app deployment using Intune
App Information page for Zoom app deployment using Intune

Assignments

Under the Assignments tab, there are two options available: Required and Uninstall. Under the Required Assignments section, Add an Entra security group containing devices.

You may have noticed that “Available for enrolled devices” option is missing. This is because we have selected the App Install context as Device. If you will change App install context to users, you will be able to see the option “Available for enrolled devices“.

Note
Assign Zoom App to user’s

Review + create

Review the app deployment and click on Create to proceed.

Step 3 – Monitoring Installation status

You can monitor the Installation of the Zoom app deployment directly from the Intune admin center. Please follow the below steps to check the status of the deployment.

The device check-in process may not begin immediately. If you’re testing this policy on a test device, you can manually kickstart the Intune sync from the device itself or remotely through the Intune admin center.

Alternatively, you can use PowerShell to force the Intune sync on Windows devices. Another way to trigger the Intune device check-in process is by restarting the device.

Note
  • Open the app deployment for Zoom on the Intune admin center.
  • Go to the Overview page, which will provide the overall Installation status of the Zoom app.
  • To learn more about the app deployment, click on Device install status or User install status under Monitor.
Zoom Desktop Client Application Installation status Intune
Monitor Zoom App deployment from the Intune admin center

Step 4 – End-User Experience

To check if the Zoom Application has been Installed Successfully, open Control Panel -> Programs and Features to check and confirm the Zoom app installation.

Confirm Zoom Desktop Client application status from Control Panel
Verify Zoom app deployment via Intune on the target device

Check Event Viewer to confirm Zoom App Installation Status

Check the application in the Event Viewer to confirm if it has been installed successfully. Follow the below steps to check the Application Deployment status.

  • Go to Start -> Search for Event Viewer and click on it to Launch Event Viewer MMC.
  • Expand Application and Services logs -> Microsoft -> Windows.
  • Find DeviceManagement-Enterprise-Diagnostics-Provider folder.
  • Click on Admin and review the logs to find the specific policy or application deployment status.

You can check recent event logs in Admin Events and search for logs related to your deployment. You can verify the application using the MSI ProductCode: C6095BA2-96D7-478C-922F-01849BD21AFD, which belongs to the Zoom desktop client app, and Event ID: 1922.

EnterpriseDesktopAppManagement CSP: An application install has succeeded. MSI ProductCode: {C6095BA2-96D7-478C-922F-01849BD21AFD}, User SID: (S-0-0-00-0000000000-0000000000-000000000-000), Result: (The operation completed successfully.).
Event ID: 1922 EnterpriseDesktopAppManagement CSP: An application install has succeeded. MSI ProductCode
Confirmation of Intune app deployment using Event Viewer

FAQs

How to Uninstall Zoom app using Intune?

I have created a step-by-step guide that provides all the steps to Uninstall the Zoom App from user’s devices. Please refer to the link:
How to Uninstall Zoom using Intune

How do you verify the Zoom AutoUpdate setting from the Registry?

– Press the Windows + R keys to open the Run dialog box.
– Type regedit and press Enter to open Registry Editor.
– Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\ZoomUMX\PerInstall
– Check the enableupdate registry entry, which should be set to true.

How do you verify the Zoom AutoUpdate setting using the Zoom App?

– Login on Zoom Application.
– Click on Settings Icon on the top right-hand side.
– Click on General and then scroll down on the page to find the Zoom Updates section.
– “Automatically keep Zoom Desktop Client up to date” should be selected.

[You can also refer to the below screenshots to locate this setting]

Zoom Desktop client Login Page
Sign in to Zoom Application
Zoom desktop client settings Icon
Click on Settings
Zoom AutoUpdate Settng from Zoom Desktop Client Interface
Automatically keep Zoom Desktop Client up to date

How do you manage the Zoom AutoUpdate setting using Intune?

Instead of using Command-line switches to configure AutoUpdate=true, you can also Import Zoom ADMX into the Intune admin center and manage this setting centrally across all the managed devices.

Create a Device configuration profile

– Sign in to the Intune admin center
– Go to Devices > Configuration Profiles
– Click on + Create Profile
– Platform – Windows 10 and later
– Profile type – Templates
– Template name – Administrative templates

Under All settings, search for the setting Set to enable the auto-update feature and select Enable. You can then apply this device configuration profile to an Azure AD group containing devices.

Zoom ADMX template settings

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